Product Coordinator
Description Network Health's success is rooted in its mission to create healthy and strong Wisconsin communities.
It drives the decisions we make, including the people we choose to join our growing team.
Network Health is seeking a product coordinator to join our product development department.
The product coordinator is responsible for leading annual product lifecycle work and maintaining the relationships between Network Health and the product-specific supplemental vendors.
This consists of working closely with internal stakeholders to develop and execute product lifecycle work.
This person will act as a liaison between the strategy and product department and other functional areas of the company.
The product coordinator will also develop strong external relationships, support implementation, oversee problem resolution, conduct on-going data analysis and facilitate system improvements that continually enhance the member experience.
Duties:
Prepare recommendations for annual product changes based on market research, competitive analysis and discussions with internal stakeholders.
Develop, update and coordinate work associated with the annual product refresh and benefit implementation.
Act as a liaison between strategy and product department and numerous business owners from different functional areas of the company.
Facilitate recurring and ad hoc product-related meetings.
Lead RFP process and aid in the business case development for new prospective vendors.
Participate in implementation of newly contracted vendors.
Own relationship with product-specific supplemental benefit vendors post-implementation, including problem resolution and SLA compliance with contractual language.
Work closely with network development and legal departments on annual vendor contract renewal.
Report quarterly vendor performance data to internal stakeholders and develop action plans based on internal feedback.
Oversight to ensure vendors remain compliant with all regulations, rules, etc.
set forth by the Centers for Medicare & Medicaid Services and the Office of the Commissioner of InsuranceRequirements:
Associate's degree in a related field or 4 years of related experience.
(Bachelor's degree preferred)Four years' experience in managing effective internal and external relationships requiredTwo years' vendor management experience preferredKnowledge of health insurance plan designs preferredSkills:
Excellent verbal, written, facilitation and presentation skills in a variety of settingsStrong organizational skillsDemonstrated project management skillsUnderstand member needs and offer solutions by leveraging company resourcesExperienced in conflict resolutionStrong interpersonal skills to work collaboratively with a variety of internal and external stakeholdersNetwork Health is an Equal Opportunity Employer.
We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities.
We are committed to equality and diversity within Network Health.
WARNING:
Please beware of phishing scams that promote work-at-home opportunities and which may also pose as legitimate companies.
Please be advised that Network Health recruiter will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for a role with our company.
All of our positions require that you first complete an online application.
Recommended Skills Conflict Resolution Coordinating Data Analysis Interpersonal Skills Market Research Medicaid Estimated Salary: $20 to $28 per hour based on qualifications.
It drives the decisions we make, including the people we choose to join our growing team.
Network Health is seeking a product coordinator to join our product development department.
The product coordinator is responsible for leading annual product lifecycle work and maintaining the relationships between Network Health and the product-specific supplemental vendors.
This consists of working closely with internal stakeholders to develop and execute product lifecycle work.
This person will act as a liaison between the strategy and product department and other functional areas of the company.
The product coordinator will also develop strong external relationships, support implementation, oversee problem resolution, conduct on-going data analysis and facilitate system improvements that continually enhance the member experience.
Duties:
Prepare recommendations for annual product changes based on market research, competitive analysis and discussions with internal stakeholders.
Develop, update and coordinate work associated with the annual product refresh and benefit implementation.
Act as a liaison between strategy and product department and numerous business owners from different functional areas of the company.
Facilitate recurring and ad hoc product-related meetings.
Lead RFP process and aid in the business case development for new prospective vendors.
Participate in implementation of newly contracted vendors.
Own relationship with product-specific supplemental benefit vendors post-implementation, including problem resolution and SLA compliance with contractual language.
Work closely with network development and legal departments on annual vendor contract renewal.
Report quarterly vendor performance data to internal stakeholders and develop action plans based on internal feedback.
Oversight to ensure vendors remain compliant with all regulations, rules, etc.
set forth by the Centers for Medicare & Medicaid Services and the Office of the Commissioner of InsuranceRequirements:
Associate's degree in a related field or 4 years of related experience.
(Bachelor's degree preferred)Four years' experience in managing effective internal and external relationships requiredTwo years' vendor management experience preferredKnowledge of health insurance plan designs preferredSkills:
Excellent verbal, written, facilitation and presentation skills in a variety of settingsStrong organizational skillsDemonstrated project management skillsUnderstand member needs and offer solutions by leveraging company resourcesExperienced in conflict resolutionStrong interpersonal skills to work collaboratively with a variety of internal and external stakeholdersNetwork Health is an Equal Opportunity Employer.
We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities.
We are committed to equality and diversity within Network Health.
WARNING:
Please beware of phishing scams that promote work-at-home opportunities and which may also pose as legitimate companies.
Please be advised that Network Health recruiter will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for a role with our company.
All of our positions require that you first complete an online application.
Recommended Skills Conflict Resolution Coordinating Data Analysis Interpersonal Skills Market Research Medicaid Estimated Salary: $20 to $28 per hour based on qualifications.
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